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Do you want to increase your conversion rates?
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Curious about how to take better care of your customers?
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Do you want to boost your sales?
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Cusview is a contact centre specialised in customer experience management offering a full range of outsourced services revolving around the customer relationship.

Advisory services on how
to manage Customer Relationships

analysis of the Customer Journey

Omnichannel Strategy

Customer Acquisition Strategy

Lead generation

Qualification of prospects
and Appointment Setting

Database Enrichment

Sales, Cross-selling, Up-selling

Customer Service

Order Follow-up

After-Sales Service

Claims Management

Satisfaction Survey

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As expert in customer experience management, our mission goes beyond those of traditional contact centres by providing support on innovative projects with high added value.

 

  • Omnichannel strategy
  • Multichannel technology
  • Operations and HR management
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Our passion is to face the challenges of all the departments that are mainly oriented towards the customers.

 

Marketing – sales – e-commerce – customer service – point of sales

 

 

Our services are tailored to your strategical goals and take crucial parameters into account like your operational needs, the expectations of your end customers and the specificities of your industry.

 

 

telecommunications – automotive

energy – services – (r)etail

finance – insurance – tourism

 

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Contact a client relationship specialist

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